Multi-Channel Marketplace Specialist

Your core responsibilities include:

Marketplace Enablement:

• Lead brands through the process of launching on multiple global marketplaces, including account creation, content optimisation, and setting up key features.
• Understand marketplace profiles, including customer bases, content requirements, and operational nuances.

Integration Management:

• Work with multi-channel integration tools to facilitate listing management, inventory syncing, and seamless updates across platforms.

Process and SOP Development:

• Develop and document Standard Operating Procedures (SOPs) for onboarding and managing new marketplaces.
• Create marketplace guides, covering account setup, content standards, and operational best practices for internal and client use.

Collaboration and Communication:

• Collaborate with internal teams to ensure smooth marketplace launches.
• Provide updates and insights to clients and team members on progress and marketplace requirements.

Continuous Improvement:

• Stay updated on marketplace trends, features, and updates to ensure competitive strategies.
• Recommend improvements to workflows and processes to enhance efficiency.

What we're looking for:

• Proven experience in multi-channel marketplace management, with familiarity across platforms like eBay, Etsy, Walmart, TikTok Shop, Bol.com, and Mirakl.
• Hands-on experience with multi-channel integrators
• Strong organisational skills with the ability to manage multiple marketplaces and projects simultaneously.
• Excellent process creation and documentation skills, with a track record of developing SOPs.
• Strong written and verbal communication skills, with the ability to work effectively across remote teams.
• Proactive, detail-oriented, and highly organised, with a problem-solving mindset.
• Familiarity with global marketplace trends and customer profiles
• Based in the Philippines, with their own remote work equipment ready

Here at Sitruna, we offer the following perks to our PH team members:

• Full-time position
• Permanent work-from-home set-up
• Semi-flexible work schedule (4 hours fixed UK morning, 4 hours flexible)
• 20 days annual leave
• 7 days sick leave
• Monthly Internet allowance
• Annual health allowance